Finally...A Good Counselor!

Thank you, Monica Hayes from the Charlotte, NC office! We are on our 3rd counselor and perhaps, it's3rd times a charm! Monica has returned our phone calls and emails. I have received more emails from Monica in 4 days than I have received from the other counselors in 6 months. However, she is finding things in our file that are incomplete. Items that we gave other counselors that never made it into our file. We're so close, yet so far away. She found another debt report on our credit file today that will need to be paid and explained before it can go to underwriting.....great....another $301. Oh well, it's our debt that we owe and I am thankful that we have the ability to pay it off right now.